How we collect, use, and protect your personal data in compliance with GDPR.
pepta lab. ("we," "our," or "us") operates the website pepta-lab.com. We are committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, and share information about you when you use our website, products, and services.
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This includes your name, email address, shipping address, billing information, and phone number.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. We use cookies and similar tracking technologies to collect this information.
We use the information we collect to process and fulfill your orders, including shipping and payment processing. We also use it to communicate with you about your orders, respond to your inquiries, send you technical notices and security alerts, and provide customer support.
With your consent, we may send you promotional communications about new products, special offers, and events. You can opt out of receiving these communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: performance of a contract (when processing is necessary to fulfill your order), legitimate interests (to improve our services and prevent fraud), consent (for marketing communications), and legal obligation (to comply with applicable laws and regulations).
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, including payment processors, shipping carriers, and email service providers. These third parties are obligated to keep your information confidential and secure.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of our website.
We use essential cookies (required for the website to function), analytics cookies (to understand how visitors use our site), and preference cookies (to remember your settings and choices).
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is retained for a minimum of 5 years for tax and legal purposes. You may request deletion of your data at any time, subject to our legal retention obligations.
If you are located in the European Economic Area (EEA), you have certain data protection rights. You have the right to access, correct, or delete your personal data. You have the right to restrict or object to our processing of your personal data. You have the right to data portability. You have the right to withdraw consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us at support@pepta-lab.com. We will respond to your request within 30 days.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (SSL/TLS), secure payment processing, regular security assessments, and access controls limiting who can view your data.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your personal data in compliance with GDPR requirements.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions about this privacy policy, your personal data, or would like to exercise your rights, please contact us at support@pepta-lab.com. We are committed to resolving any concerns you may have about our collection and use of your personal data.
All products on this website are strictly for research purposes only.
The products must not be used for: (1) human or animal consumption; or (2) diagnosing, treating, curing, or preventing any disease.
By clicking Agree, you confirm: (1) you are at least 18 years of age; (2) you are a qualified researcher; (3) you will not use these products for human or animal consumption.